Privacy policy

• Contact data you submit: name, company, work email, phone number, sector and the notes you add to an enquiry.
• Account and transaction data for partners: ordering contacts, delivery addresses, quotations, orders, invoices and support tickets.
• Technical data: IP address, browser type and pages viewed, collected in server logs for security and availability.

We do not knowingly collect special category data. Please do not include it in enquiry notes.

• To answer enquiries and prepare quotations: legitimate interests in responding to a business request, or steps taken before entering a contract.
• To supply goods and services, invoice and support you: performance of a contract.
• To meet accounting, tax, customs and producer compliance duties: legal obligation.
• To send occasional product or programme updates to business contacts: legitimate interests, with an unsubscribe link in every message.

We share data only with processors and partners who need it: our email delivery provider, hosting and infrastructure providers, logistics carriers, and vendors or manufacturers where a warranty, RMA or licence registration requires it. Processors act on our instructions under a written agreement. We do not sell personal data.

Where a provider processes data outside the European Economic Area, we rely on the European Commission Standard Contractual Clauses or an adequacy decision.

• Enquiries that do not become an account: up to 24 months from last contact.
• Customer and supplier records, invoices and fiscal documents: 10 years, as required by Maltese law.
• Server and security logs: up to 12 months.

Under the GDPR you may request access, rectification, erasure, restriction, portability, and you may object to processing based on legitimate interests. To exercise a right, email privacy@yotltd.com. We respond within one month. You may also lodge a complaint with the Office of the Information and Data Protection Commissioner in Malta.

Access to customer data is restricted to staff who need it, transport is encrypted in transit, and platform access is controlled per partner account. Report a suspected issue to support@yotltd.com.

This website uses only the cookies and local storage needed to run the site and remember your display preferences. See the cookie policy for detail.